Frequently Asked Questions

Creating an account is simple and free:

1. Click the "Register" button in the top navigation
2. Fill in your personal information (name, email, etc.)
3. Choose a secure password
4. Verify your email address
5. Complete your profile setup

Once registered, you'll have access to free content and can upgrade to premium features anytime.

You can cancel your subscription at any time:

1. Log into your account
2. Go to "Account Settings" → "Subscription"
3. Click "Cancel Subscription"
4. Follow the cancellation process

Your access will continue until the end of your current billing period. No refunds are provided for partial months.

To reset your password:

1. Go to the login page
2. Click "Forgot Password?"
3. Enter your email address
4. Check your email for reset instructions
5. Follow the link to create a new password

If you don't receive the email within 10 minutes, check your spam folder or contact support.

Starting a quiz is easy:

1. Navigate to the "Quizzes" section
2. Choose your subject or topic
3. Select quiz type (Quick, Full, or Timed)
4. Review quiz settings
5. Click "Start Quiz"

You can pause and resume quizzes at any time. Your progress is automatically saved.

MedPrep provides comprehensive progress tracking:

• Dashboard: Overview of your recent activity and performance
• Analytics: Detailed performance metrics by subject and topic
• Study Timeline: Visual representation of your study history
• Weak Areas: Identification of topics needing more practice
• Achievement Badges: Milestones and accomplishments

Yes! MedPrep is fully responsive and works great on all devices:

• Access through any web browser on your phone or tablet
• Native mobile apps coming soon for iOS and Android
• Offline mode available for premium subscribers
• Sync your progress across all devices

For the best mobile experience, add MedPrep to your home screen as a web app.

We continuously update our content to ensure accuracy and relevance:

• Weekly: New questions and practice materials
• Monthly: Content reviews and updates
• Quarterly: Major content additions and curriculum updates
• As needed: Immediate corrections for any errors reported

All content is reviewed by medical professionals and educators before publication.

MedPrep covers all major medical subjects:

• Anatomy & Physiology
• Pathology
• Pharmacology
• Microbiology
• Internal Medicine
• Surgery
• Pediatrics
• Obstetrics & Gynecology
• Psychiatry
• And many more specialized topics

New subjects are added regularly based on user feedback and exam requirements.

Questions are categorized into three difficulty levels:

• Easy: Basic concepts and recall questions
• Medium: Application and analysis questions
• Hard: Complex scenarios and synthesis questions

Our adaptive learning system adjusts question difficulty based on your performance to optimize learning.

MedPrep works on most modern devices and browsers:

• Browsers: Chrome 90+, Firefox 85+, Safari 14+, Edge 90+
• Operating Systems: Windows 10+, macOS 10.14+, iOS 13+, Android 8+
• Internet: Stable broadband connection recommended
• Hardware: 4GB RAM, 1GB free storage for offline content

For optimal performance, keep your browser updated and enable JavaScript.

Try these troubleshooting steps:

1. Check your internet connection speed
2. Clear your browser cache and cookies
3. Disable browser extensions temporarily
4. Try a different browser or incognito mode
5. Restart your device
6. Contact support if issues persist

Most performance issues are resolved by clearing the browser cache.

The free version includes:

• Access to 100+ practice questions
• Basic performance tracking
• Limited study resources
• Community discussions

Premium features include unlimited questions, detailed analytics, offline access, and priority support.

We accept various payment methods:

• Credit Cards (Visa, MasterCard, American Express)
• Debit Cards
• PayPal
• Bank Transfer (for annual plans)
• Student discounts available

All payments are processed securely through encrypted payment gateways.